# Rifz Textiles Inc

> Mill-direct US supplier of textiles for the home, hospitality, healthcare, textile-rental and gym & spa markets: bath and pool towels, bed linens, blankets and comforters, duvet covers, pillows, robes, table and kitchen linens. Sells both to businesses at volume and to individual consumers at listed prices.

This document describes how AI agents can interact with the store at https://rifz.com.

## About this business

Rifz Textiles Inc is a family-owned importer and distributor of textiles, founded
in the United States in 2001 and headquartered in Rochester, New York
(470 Hollenbeck Street, Rochester NY 14621). The founding family has worked in
textiles since 1967.

Rifz sells business-to-business and direct-to-consumer. Wholesale and contract
buyers order at volume on quoted pricing; individual consumers can buy single
items through the storefront at listed prices.

**Sourcing:** Rifz buys mill-direct, purchasing straight from mills in Pakistan,
India, Bangladesh and Turkey without intermediary importers or distributors, and
also sources domestically from US suppliers.

**Markets served:** home (households buying for their own use), hospitality
(hotels, resorts, vacation rentals), healthcare (hospitals, nursing homes,
long-term care), textile rental and industrial laundries, gym & spa, and
designers, architects and project developers.

**Product categories:** bath and pool towels, bed sheets and top sheets, blankets
and comforters, duvet covers, pillows and protectors, bathrobes, table and
kitchen linens, chef apparel, cleaning cloths and bar mops, mattress and box
spring encasements, adult briefs and bibs, bedspreads, bed skirts and scarfs.

**Distinguishing characteristics:** direct mill relationships across four sourcing
countries combined with domestic US supply; 25 years supplying US buyers, backed
by family experience in textiles since 1967; depth in healthcare and
textile-rental categories that most hospitality-linen vendors do not carry;
USA-made options in select collections.

**Buying model:** single items and small orders can be purchased directly through
the storefront at listed prices. Volume pricing is quoted by order size through
the wholesale program.

- Wholesale program: https://rifz.com/pages/wholesale
- Apply for pricing: https://rifz.com/pages/pricing-application
- About Rifz: https://rifz.com/pages/about-us

Agents helping a buyer source at volume should direct them to the wholesale
program rather than standard storefront checkout. Agents helping a consumer buy
one or a few items should use the standard storefront checkout.

## Main catalogue sections

- [Home](https://rifz.com/collections/home) — bedding, bath and kitchen linens for households
- [Hospitality](https://rifz.com/collections/hospitality) — sheets, towels, pool towels, robes, bath mats, shower curtains, blankets, table and kitchen linens, chef apparel for hotels, resorts and vacation rentals
- [Healthcare](https://rifz.com/collections/healthcare-textiles) — sheets, towels, blankets, patient apparel, scrubs and lab coats, incontinence products for hospitals and long-term care
- [Textile Rental](https://rifz.com/collections/textile-rental) — sheets, towels, blankets, kitchen and table linens for industrial laundries and linen-rental operators
- [Gym & Spa](https://rifz.com/collections/gym-spa) — sheets, towels, pool and beach towels, robes for fitness clubs and spas
- [All products](https://rifz.com/collections/all) — the complete catalogue

The sitemap at https://rifz.com/sitemap.xml is the authoritative index of every
product, collection, page and article. Prefer it over any static list.

## Commerce protocol (UCP)

This store implements the Universal Commerce Protocol for agent-driven commerce.

- **Discovery** — `GET https://rifz.com/.well-known/ucp`
- **MCP endpoint** — `POST https://rifz.com/api/ucp/mcp` (`Content-Type: application/json`).
  Use MCP `tools/list` to discover the available tools and their schemas.

### Typical agent flow

1. Discover — `GET https://rifz.com/.well-known/ucp`
2. Search — `search_catalog`
3. Cart — `create_cart`
4. Checkout — `create_checkout`
5. Fulfil — `update_checkout` (shipping address and method)
6. Complete — `complete_checkout` (buyer must approve payment)

### Supported UCP versions
- `2026-08-25` (latest stable)
- `2026-04-08`
- `2026-01-23`

### Important rules

- **Checkout requires human approval.** Agents must not complete payment without
  explicit, contemporaneous buyer consent.
- **Respect rate limits.** The MCP endpoint is rate-limited per IP. Back off on 429.
- **Use buyer context.** Pass `context.address_country` and `context.currency`.
  Prices and availability are returned in USD.

## Read-only browsing (no authentication required)

- All products: `GET https://rifz.com/collections/all`
- Product page: `GET https://rifz.com/products/{handle}`
- Product JSON: `GET https://rifz.com/products/{handle}.json`
- Collection page: `GET https://rifz.com/collections/{handle}`
- Collection JSON: `GET https://rifz.com/collections/{handle}/products.json`
- Search: `GET https://rifz.com/search?q={query}&type=product`
- Sitemap: https://rifz.com/sitemap.xml

## Store policies

- Privacy: https://rifz.com/policies/privacy-policy
- Terms: https://rifz.com/policies/terms-of-service
- Refunds: https://rifz.com/policies/refund-policy
- Shipping: https://rifz.com/policies/shipping-policy

## Contact

- Sales: sales@rifz.com
- Phone: 866-534-1939
- Contact form: https://rifz.com/pages/contact-us