Rifz Textiles

Manufacturing & Distribution

Frequently Asked Questions

Orders placed for in-stock items usually ship within 24/48-business hours. Orders placed on Fridays, holidays or on weekends will be shipped the following business day. Please note that shipments will not deliver on Saturdays, Sundays or holidays.

Should you have any questions, please email orders@rifz.com or contact our Customer Experience team. You can also reach us by phone Monday–Friday from 9AM–5PM Eastern at +1-866-534-1939.

All returns and exchanges are subject to approval. Rifz Textiles Inc reserves the right to inspect and return the product to the customer if they are not acceptable. Unaccepted returns will be shipped back to the customer with a letter stating our reason for your denied claim. Once your return is received and reviewed, you can expect a refund within 30 days.

Refunds within the 30 days will be credited back in the original form of payment. Note: Shipping and/or other applicable charges will not be refunded. Shipping costs will only be refunded if the return is a result of a manufacturer error or a shipping error on our part.

Orders may be declined or canceled due to limited or out of stock quantities. You will be notified by a Customer Service Representative if your order cannot be fulfilled.

Your receipt of an order confirmation does not constitute Rifz Textiles Inc. acceptance of an order. Rifz reserves the right to review your order and after that time it may be accepted or declined.

In the event that a product is listed at an incorrect price due to technical issues, Rifz Textiles Inc. reserves the right to refuse or cancel orders placed for that product listed, regardless of whether you have received confirmation of receipt of that order.

By accessing this website, you agree to be bound by the Terms and Conditions of use appearing below and all applicable laws and regulations (including export and re-export control laws) and agree that you are responsible for compliance with any applicable local laws. If you do not agree to these Terms and Conditions of use, please do not use the website.

"Rifz Textiles", its other brand names and its logos are trademarks of Rifz Textiles Inc. These trademarks may not be copied, downloaded, reproduced, used, modified, or distributed in any way without prior written permission of Rifz Textiles.